World’s #1 sneaker consignment marketplace with retail locations in NYC & LA, and an online store that services international shoppers.

challenge

Absence of proper WMS resulting in delays in shipping orders

Manual processes generating lack of visibility for warehouse workers and management team

Insufficient analytics to identify the bottlenecks and errors

Since 2005, it has been the most trusted source for sneaker seekers and
sellers, effectively becoming the world’s #1 sneaker marketplace.

APPROACH

Create custom WMS as off the shelf solutions did not support this unique business model

Integration with third-party specialized services (shipment specialists, CRM) to transform manual processes into a set of rules performed by the WMS

Work with the ELK stack to deliver actionable insights in real time through data visualization

OUTCOME

Lower low entry-point level for staff, decreased errors, gain of productivity and space

Creation of a DevOps dashboard to see the health of the different services. Provides real time visibility, warnings in case of unusual activity, allow to anticipate potential outages

Implementation of Operations Log to give management the necessary Business Intelligence visibility to prioritize dev work